Draft. This text will be reviewed by a lawyer before commercial launch. (2026-11-draft)
Terms of use
CanYouEscape’s role
CanYouEscape is a platform connecting players with escape room businesses. The game itself is provided by each business, which is responsible for fulfilling the booking, venue safety and customer service.
Bookings
A booking is confirmed only when the ticket shows “Confirmed”. When you pick a time, the slot is held for you for a limited time.
Cancellations
Each business sets the cancellation policy shown on the room page before booking. Cancellations within the free window are made from “My bookings”.
Reviews
Only players with a completed booking can write reviews. Reviews that break the rules may be removed after moderation.